Privacy Policy

Last updated: July 2026

Bassani Manufacturing USA ("Bassani," "we," "us," or "our"), a brand of Epsilon Electronics, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and your choices.

Information We Collect

We may collect the following information when you use our website or contact us:

  • Information you provide directly — such as your name, email address, phone number, and any details you include when you fill out a form (contact, warranty claim, or dealer inquiry).
  • Automatically collected information — such as your IP address, browser type, device information, pages visited, and how you interact with our site, collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and warranty claims
  • Connect you with dealers and process dealer inquiries
  • Improve our website and understand how visitors use it
  • Communicate with you about products, updates, or promotions (where you've opted in)
  • Comply with legal obligations

Cookies

Our website uses cookies and similar technologies to operate, analyze traffic, and improve your experience. You can control cookies through your browser settings, though disabling them may affect how the site functions.

How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate our website and business (such as our e-commerce platform, form providers, and analytics tools)
  • Authorized dealers, when you request to be connected with one
  • Legal authorities, when required by law or to protect our rights

Third-Party Services

Our website is hosted on Shopify and may use third-party tools (such as form services and analytics providers). These services have their own privacy policies governing how they handle your data.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. California residents have specific rights under the California Consumer Privacy Act (CCPA/CPRA). To make a request, contact us using the details below.

Data Security

We take reasonable measures to protect your information, but no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

Bassani Manufacturing USA
Address: 16707 Edwards Road Cerritos, CA 90703
Phone: (714) 630-1821